Privacy Policy

This policy explains how Royal Pop Straps ("we", "us") collects and processes personal data when you visit our store or place an order. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP).

Data we collect

• Contact and order details: name, email address, shipping and billing address, phone number.
• Payment information: processed directly by our payment providers; we do not store full card details.
• Technical data: IP address, browser type, device information and cookie data collected when you browse the store.
• Marketing data: your email address if you subscribe to our newsletter.

Why we use it

• To process, ship and support your orders.
• To provide customer service and handle returns.
• To send marketing emails where you have subscribed (you can unsubscribe at any time).
• To operate, secure and improve our store.

Who we share it with

We share data only with service providers who help us run the store: our e-commerce platform (Shopify), payment processors, and shipping carriers. These providers process data on our behalf and may be located outside Switzerland; in that case we ensure an adequate level of data protection.

Cookies

Our store uses cookies to keep your cart working, to remember preferences and to measure traffic. You can disable cookies in your browser settings, though some features may stop working.

Retention

We keep order data for as long as required by Swiss accounting and tax law (generally 10 years). Marketing data is kept until you unsubscribe.

Your rights

You have the right to access, correct, delete or restrict the processing of your personal data, and to object to direct marketing. To exercise these rights, contact us at privacy@royalpopstraps.ch.

Contact

Royal Pop Straps, Geneva, Switzerland — privacy@royalpopstraps.ch